Privacy Policy

Effective date: October 2026

DB Pest Solutions ("DB Pest Solutions," "we," "us" or "our"), provides residential and commercial pest control in Northwest Arkansas. This Privacy Policy explains what information we collect when you visit dbpestsolutions.com (the "Site") or contact us, how we use it, and the choices you have.

Information We Collect

Information you give us. When you fill out a contact or estimate form on the Site, we collect:

  • Name
  • Email address
  • Phone number
  • City, property type and company name (if you provide them)
  • Your message and any details you share about your property or pest activity

We also collect whatever information you share when you call, text or email us, and the service address and billing details we need to provide and bill for service.

Information collected automatically. Like most websites, the Site automatically collects some technical information when you visit, such as:

  • IP address and general location (city or region)
  • Browser and device type
  • Pages you view, how long you stay and how you got to the Site
  • Date and time of your visit

This information is collected through cookies and similar technologies (see "Cookies and Analytics" below).

How We Use Your Information

We use your information to:

  • Respond to your questions and estimate requests
  • Schedule inspections and service visits, prepare estimates and service agreements, and provide service
  • Process recurring billing and autopay for service plans
  • Send service reminders, treatment instructions and follow-up messages
  • Understand how people use the Site so we can improve it
  • Keep the Site secure and working properly
  • Meet legal, regulatory, tax and recordkeeping requirements, including pest control application records
  • With your consent, send occasional marketing emails or text messages about our services, seasonal offers or company news

Marketing Emails and Text Messages

We only send marketing emails or text messages if you've agreed to receive them, for example by checking a box or giving us permission when you contact us. You don't have to agree to marketing messages to request an estimate or hire us.

  • Email: You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us.
  • Text messages: You can stop marketing texts at any time by replying STOP. Reply HELP for help. Message frequency varies, and message and data rates may apply.

Even if you opt out of marketing, we may still contact you about an estimate you requested or service you've scheduled.

Cookies and Analytics

Squarespace. Our Site is hosted on Squarespace. Squarespace uses cookies that are needed to run the Site and analytics cookies that help us see how visitors use the Site. You can learn more in Squarespace's cookie policy and privacy policy.

Google Analytics. We may use Google Analytics to understand Site traffic. Google Analytics uses cookies to collect information about your visit, which Google processes under its own privacy policy. You can opt out with Google's browser add-on at https://tools.google.com/dlpage/gaoptout.

Your choices. Most browsers let you block or delete cookies in their settings. If you block cookies, some parts of the Site may not work as intended.

Advertising and Tracking Pixels

We may advertise online and use tools such as Google Ads conversion tracking and the Meta (Facebook) Pixel. These tools use cookies and similar technologies to measure how well our ads work and to show our ads to people who have visited our Site. Google and Meta process this information under their own privacy policies.

You can limit or opt out of this kind of ad tracking:

How We Share Your Information

We do not sell or rent your personal information, and we do not share your personal details with subcontractors or suppliers. We only share it:

  • With service providers who help us run our business and the Site, such as Squarespace (website hosting and forms), Google (analytics and email), and our payment and billing providers, only as needed to provide their services to us.
  • When required by law or regulation, including recordkeeping that state or federal pest control rules require, or to protect our rights, property or safety, or that of our customers or others.
  • With your permission, or at your direction.

Third-Party Links

The Site may link to other websites, including Google, Facebook and Instagram. We don't control third-party sites, and their own privacy policies apply when you visit them.

How Long We Keep Information

We keep your information as long as we need it to respond to you, provide and bill for service, and meet legal, regulatory, tax and accounting requirements. After that, we delete it or keep it only as the law requires.

How We Protect Information

We take reasonable steps to protect your information, and our website platform uses secure (HTTPS) connections. No website or method of storage is 100% secure, so we can't guarantee absolute security.

Your Choices and Rights

You can contact us at any time to:

  • Ask what personal information we have about you
  • Ask us to correct or update it
  • Ask us to delete it, unless we need to keep it for legal or business reasons (such as service and application records)
  • Stop receiving non-essential messages from us

We'll respond within a reasonable time.

Children's Privacy

The Site is meant for adults arranging service for their home or business. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and change the effective date at the top.

Contact Us

DB Pest Solutions
Serving Northwest Arkansas (service-area business, no public address)
Phone: (479) 378-2847
Email: dbpestsolutions.db@gmail.com